The Ordinary Lactic Acid 5% + HA 30ml
The Ordinary Lactic Acid 5% + HA 30ml
A mildly-exfoliating serum to target uneven tone, textural irregularities and fine lines.
Offering a very gentle exfoliation at a 5% concentration, this lightweight serum works to improve skin texture, reducing pigmentation caused by acne scars and age spots by stimulating cell regeneration.
The addition of hyaluronic acid strengthens the lipid barrier to improve the skin's ability to attract and retain moisture, leading to healthier, stronger skin.
• Lactic Acid - An alpha hydroxyl acid (AHA) that exfoliates skin with quick and visible results
• Tasmanian Pepperberry - Reduces any inflammation or sensitivity caused by exfoliation
• Lactic Acid 5% + HA causes enhanced sensitivity to sunlight, always follow with sun protection
**Its concentration is milder than the Lactic Acid 10% + HA 2% which makes it suitable for those using AHAs for the first time or those with sensitive skin**
How To Use：
- Apply a thin layer, once daily in the evening, after toners and before moisturiser.
- If you’ve not used an acid before, we recommend using this 3 times a week and gradually building up to daily.
- Remember to apply your sunscreen the next day morning after using this serum.
Aqua (Water), Lactic Acid, Glycerin, Pentylene Glycol, Propanediol, Sodium Hyaluronate Crosspolymer, Tasmannia Lanceolata Fruit/Leaf Extract, Acacia Senegal Gum, Xanthan Gum, Isoceteth-20, Trisodium Ethylenediamine Disuccinate, Sodium Hydroxide, Ethylhexylglycerin, 1,2-Hexanediol, Caprylyl Glycol.
What is the postage fees?
We provide flat rate shipping. No matter how much is the weight of the parcel, the price will be standard.
West Malaysia (Peninsular Malaysia)
Standard Delivery - RM 4.50
East Malaysia (Sabah & Sarawak)
Standard Delivery - RM 11.00
We are using J&T or NinjaVan courier service.
How long does the delivery takes?
The delivery will takes around 2-3 days (West Malaysia) and 3-7 days (Sabah & Sarawak) depending on airline’s schedule and custom clearance process.
Currently, we only provide shipping within Malaysia.
Shipping to other international destinations is unavailable at this time.
We will make an update once we are open for delivery to other countries out of Malaysia.
Wrong / Damaged / Defective Items
If you are not satisfied with your purchase due to any of the following reasons:
- Damaged during shipment
- Incorrect item/type/shade/etc
Please notify us immediately within 24 hours after receiving the item through WhatsApp (+60164433726) or Email Us at firstname.lastname@example.org with the following proof of delivery:
- Sales Invoice
- Picture of damaged / incorrect items
- AirWayBill on the parcel
Without any of these documents you are not entitled for any replacement or refund from us.
Items must be entitled to 14 working days return policy. So please make the returns within 14 working days from the date of purchase.
Request will not be processed for items that were not notified beforehand.
Which courier should I choose to return the parcel?
Customers can choose their preferred courier service. Please provide us with the return parcel tracking number.
What about postage charges for the return parcel?
Customers would have to bear the postage fees for shipping item(s) back to us during the return process.
What will I get back after returning the item(s)?
We will either exchange the same item or refund the amount according to the sales invoice to your bank account.
Why I am not entitled for the return / refund?
The returned goods/products will be checked and if the goods/products has been used or intentionally damaged by the customer, it will not be entitled for any refund.
Once we have checked and confirm the goods/products, we will process customer’s exchange item / refund within 2 working days after the confirmation.
Please contact us if you have any questions or doubts.